Frequently Asked Questions

A: We process and dispatch orders within a couple of business days. Once shipped, delivery times depend on the destination and the shipping option you choose at checkout. You can opt for tracked shipping for full visibility, or untracked for a lighter rate. International orders typically take longer to clear customs — please factor that in when planning around release dates or events.

A: Yes — we ship worldwide. Shipping rates and estimated delivery windows are calculated at checkout based on your address. Any customs duties, taxes, or import fees are the responsibility of the recipient and aren't included in the shipping rate.

A: Tracking is optional. At checkout you can choose between tracked shipping (with a tracking number emailed once your order ships) or untracked shipping at a lower rate. We recommend tracked shipping for higher-value orders or anything you need to receive by a specific date.

A: You can cancel your order and return the cards within 14 days of receiving them. Just email info@proxyprinters.com with your order number and we'll walk you through the process. Cards must come back in their original packaging and in the same condition as when they were delivered. Return shipping is on you unless the order arrived defective or we made a mistake.

A: Once we receive the returned cards we'll issue a refund for the price of the cards plus any applicable taxes (original shipping costs are not refunded) back to the same payment method you used at checkout. Refunds usually clear within a few business days, depending on your payment provider.

A: We stand behind our print quality. If your order has any defects in materials or workmanship within 30 days of purchase — broken cards, printing errors, anything not up to spec — email info@proxyprinters.com with photos of the issue and we'll either reprint the affected cards or refund them. The guarantee covers manufacturing defects, not damage from misuse, so please handle the cards carefully once you've received them.

A: ProxyPrinters.com is an independent website dedicated to providing Magic: The Gathering (MTG) enthusiasts with creative solutions for their casual gaming needs. We source publicly available artwork and information from platforms like Scryfall.com, which operates under the Wizards of the Coast Fan Content Policy, and make this content freely accessible to our users.

Our primary service is offering high-quality printing options for those who want to create custom proxy cards for personal use. Customers can choose to use the publicly available content we provide or upload their own designs. We charge only for the materials and printing service—not for the cards or designs themselves.

It is important to note that we are not affiliated with Wizards of the Coast, and our products are not official Magic: The Gathering cards. Proxy cards are intended for personal, non-commercial, and casual use only, and we encourage all customers to comply with applicable laws and tournament rules.

A: Yes, Proxyprinters.com is a legitimate and trustworthy website . We have our office and printing studio in Los Angeles. We use secure payment methods, such as PayPal, to ensure that customers' personal and financial information is protected. Additionally, we have over 3.000 satisfied customers all over the world that are satisfied with their products and services.

A: The ProxyPrinters.com Subscription Service is a unique and highly appreciated monthly gift pack service. After placing a subscription order we will ship one batch of cards to your doorstep every month. Choose from 15, 20, 25 or 30 card options, where each shipment includes a balanced mix of cards from different sets and rarities. Every month, you'll receive 20% Mythic Rare, 20% Rare, 20% Uncommon, 20% Common, and 20% surprise cards to keep things exciting. Perfect for collectors and players looking to expand their decks with unique and varied proxies, all delivered straight to your door! And don’t worry, you can cancel at any time, with no minimum subscription period.

A: We’ve made it easy for you to manage your subscription for the ProxyPrinters.com monthly gift pack service. You can cancel at any time, and there is no minimum subscription period. If you cancel on or before the 15th of the current month, your subscription will end immediately, and you will not receive any further shipments. If you cancel after the 15th, you’ll receive one more exciting batch of cards, and the cancellation will take effect the following month. To cancel, simply log into your account and follow the instructions, or reach out to our customer support team for help

A: Yes, our cards are carefully crafted with collectors and players in mind, offering a high-quality feel and vibrant print that brings your favorite cards to life.

A: We don’t currently offer foiled cards—while some images might look shiny due to external sources of the cards, please note all our printed proxies are non-foiled (matte finish only). We're exploring foiling options for the future!

A: It's not allowed to use proxy cards in sanctioned tournaments or to sell proxy cards as authentic MTG cards. The cards offered on ProxyPrinters.com are not authentic Magic: The Gathering (MTG) cards and are intended solely for personal, non-commercial, and non-sanctioned gameplay. All cards produced by ProxyPrinters.com are clearly marked on the back with labels such as “Proxy,” “Not for Resale,” and/or other distinct indicators to ensure they are not mistaken for authentic Magic: The Gathering cards or products from Wizards of the Coast. ProxyPrinters.com is not approved by or endorsed by ©Wizards of the Coast.

A: No, using proxy cards in sanctioned tournaments is against the rules of the game. However, many players use proxy cards for casual play or in "proxy-only" tournaments, which allow players to use proxy cards instead of authentic ones. By purchasing from Proxyprinters.com, you agree that you are fully aware of the intended use and restrictions associated with proxy cards. Buyers are solely responsible for ensuring compliance with local laws and tournament rules when using proxy cards. If you have any questions about the legality or proper use of our products, we encourage you to review local regulations and the rules of the games or tournaments you wish to participate in.

A: No, Proxyprinters.com is not affiliated with ©Wizards of the Coast or any other official MTG product manufacturer. We are an independent business and we source publicly available artwork and information from platforms like Scryfall.com, which operates under the Wizards of the Coast Fan Content Policy, and make this content freely accessible to our users.

Our primary service is offering high-quality printing options for those who want to create custom proxy cards for personal use. Customers can choose to use the publicly available content we provide or upload their own designs. We charge only for the materials and printing service—not for the cards or designs themselves.